How We Evaluate Betting Platforms

Home » How We Evaluate Betting Platforms

Samarthan.in is a dedicated platform for evaluating online betting sites that cater specifically to the Indian market. We provide rigorous and detailed assessments of betting platforms operating within India, offering insights into the local regulations and compliance issues related to online gambling.

We believe in maintaining a transparent approach in sharing information, which serves as a reliable and cost-effective way to inform and protect our users.

Our goal is to equip bettors with knowledge about how betting sites operate and to recommend the best online venues for betting based on our comprehensive evaluation criteria.

The evaluations we perform are meticulously crafted to give bettors a clear understanding of what benefits they can expect when they choose to register with a betting site.

We conduct thorough reviews of each site’s reputation and specifics on an individual basis, aiding our users in making informed decisions.

To ensure these outcomes, we have constituted a team comprising legal experts and seasoned betting industry professionals who continually refine our evaluation methodology.

Explore the eight detailed criteria we employ to underpin our ratings and understand the rigorous processes we use to assess each bookmaker.

Our Methodology The evaluation methodology at Samarthan.in is the culmination of ongoing efforts to devise a robust framework to guide our analysis of Indian betting sites.

This methodology, developed by the professionals at Samarthan.in, uses a unique scoring system that has been refined repeatedly over time to deliver transparent and consistent evaluations.

To guarantee unbiased reviews, we apply the same standardized criteria and assessment methods across all bookmakers.

Below, find the detailed table outlining all the elements considered in our evaluations.

Item Description
Security Evaluation of the platform’s security measures, including checks for internationally and/or Brazil-valid licenses.
Customer Support Assessment of the platform’s customer support system, focusing on response times and available communication channels.
Betting Variety Review of the range of casino games and sports betting options available.
Deposits and Withdrawals Examination of the minimum requirements for deposits and withdrawals, along with accepted payment methods.
Odds Analysis of home odds compared to the market average, determining if they are above, below, or on par.
Bonuses and Promotions Review of the registration bonuses and seasonal promotions offered by the platform.
Usability Assessment of the website’s ease of navigation and betting, including its full translation into Portuguese.
Mobile Devices Evaluation of the betting functionality on mobile devices, examining layout responsiveness and the availability of apps for Android or iOS.

Understand Our Scores 

Our rating system employs a general scale for classifying bookmakers based on the total points they accrue across all categories, guiding users towards the most reliable and user-friendly platforms.

 Assessment Grades 
⭐️⭐️⭐️⭐️⭐️Outstanding over 8 
⭐️⭐️⭐️⭐️ Excellent 6 to 8 
⭐️⭐️⭐️ Good 4 to 6 
⭐️⭐️ Fair 3 to 4 
⭐️ Poor 1 to 2 

8 to 10 -> Outstanding: Bookmakers scoring in this range are considered top-notch, having demonstrated exceptional reliability and offering more than the expected features, justifying their top tier rating.

6 to 8 -> Excellent: Bookmakers in this category meet all safety criteria and deliver a satisfactory performance, making them excellent choices for our users.

4 to 6 -> Good: Platforms scoring within this range meet basic requirements but also show areas where improvements can be made.

3 to 4 -> Fair: Bookmakers in this category typically show a moderate performance and have several areas needing improvement.

1 to 2 -> Poor: This rating indicates a platform significantly below average, with substantial issues needing to be addressed.

Security 

Security is the foremost priority in our evaluations. A secure betting experience is essential for user trust and safety.

Security Item Weight 
Do you have an SSL certificate? 10% 
Do you have a valid license? 50% 
Is it accredited in India? 30% 
Do you adhere to responsible gaming principles? 10% 
100%

In this category, we conduct a thorough investigation of the security measures in place.

Do you have an SSL certificate? 

An SSL (Secure Sockets Layer) certificate is a standard security technology for establishing an encrypted link between a server and a client—typically a web server (website) and a browser, or a mail server and a mail client (e.g., Outlook). SSL ensures that all data passed between the web server and browsers remain private and integral.

Do you have a valid license? 

For a betting platform to legally operate in India, it must possess a valid license from a recognized authority. This ensures that the platform adheres to the strict standards set for gambling operations.

Is it accredited in India? 

With ongoing changes in Indian regulations, our review checks whether the platform is not just licensed but also formally accredited under Indian laws.

Do you adhere to responsible gaming principles? 

Responsible gaming policies are a crucial aspect of our security evaluation. We verify whether platforms have measures in place to promote responsible betting practices, such as self-exclusion tools and limits on betting amounts.

Customer Support 

Effective customer support is vital for a positive user experience. We assess the responsiveness and quality of the support teams.

Customer support Item Weight 
Does it feature 24/7 support? 35% 
User feedback scores 30% 
Response time < 5 min 30% 
Availability of direct contact options (e.g., phone, WhatsApp) 5% 
100%

Does it feature 24/7 support? 

We evaluate whether customer support is available round the clock, ensuring users can get help whenever needed.

User feedback scores 

Feedback from users regarding their support experience is a critical component of our evaluation. Platforms with high user satisfaction scores receive better ratings.

Response time < 5 min 

A quick response time is crucial for resolving user queries efficiently. We test how fast the support team responds to inquiries during various times of the day.

Availability of direct contact options 

Having multiple contact options increases the accessibility of customer support. We check for the presence of direct contact methods like phone support or WhatsApp.

Betting Variety 

A wide range of betting options enhances user satisfaction by catering to diverse preferences.

Betting variety Item Weight
Number of sports available 50% 
Number of casino games available 50% 
100%

Number of sports available 

We assess the diversity of sports betting options, considering both popular and less common sports to ensure a comprehensive offering.

Number of casino games available 

Similarly, we evaluate the variety of casino games, including slots, table games, and live dealer options, aiming for a rich selection that appeals to different player tastes.

Deposits and Withdrawals

Convenient and user-friendly banking options are essential for a seamless betting experience.

Deposits and withdrawals Item Weight 
Variety of payment methods 5% 
Minimum deposit amount 35% 
Minimum withdrawal amount 30% 
Availability of local payment solutions 30% 
100%

Variety of payment methods 

The number and variety of payment methods available are reviewed to ensure flexibility for users.

Minimum deposit amount 

Platforms offering low minimum deposit amounts are rated higher as they are more accessible to a wider audience.

Minimum withdrawal amount 

We also consider the minimum amount required for withdrawals, preferring lower thresholds to facilitate easier access to winnings.

Availability of local payment solutions 

The inclusion of payment methods popular in India, such as UPI and PayTM, is a significant factor in our ratings, reflecting the platform’s adaptation to local preferences.

Odds 

Assessing the competitiveness of odds offered by bookmakers is crucial for bettors who are looking to maximize their returns.

We conduct a thorough comparison of the odds offered by the platform against the market average. This comparison helps to determine whether the odds are more favorable, on par, or less than what is generally available.

Odds above the market 10 
Odds at market average 
Odds below market 

This grading system ensures that platforms offering superior odds receive a higher rating, thereby guiding bettors towards the most profitable choices.

Bonuses and Promotions Generous and fair bonuses can significantly enhance the betting experience by providing additional value to bettors.

Bonuses and promotions 

BonusesItem Weight 
Welcome bonuses 50% 
Ongoing promotions 50% 
100%

Welcome bonuses 

We evaluate the attractiveness of the welcome bonuses offered, considering factors like match percentage, maximum limit, and wagering requirements to ensure they provide real value.

Ongoing promotions 

Regular promotions and loyalty programs are assessed based on their variety and the benefits they provide to long-term users, such as free bets, cashback offers, and special contests.

Usability 

Ease of use and a user-friendly interface are key for ensuring a satisfying betting experience.

Usability Item Weight
Website navigation ease 70% 
Mobile user experience 30% 
100%

Website navigation ease

The ease of navigating the website, clarity of information, and the overall user interface are evaluated to ensure that new and existing users can find and place their bets without confusion.

Mobile user experience 

Given the increasing prevalence of mobile betting, we assess the performance of the platform on mobile devices, including the availability of dedicated apps for Android and iOS and the quality of the mobile browser version.

Mobile Devices 

The compatibility and performance of the betting platform on mobile devices are critical for bettors who prefer to place bets on-the-go.

Mobile devices Item Weight 
Responsive website design 50% 
Android app availability 25% 
iOS app availability 25% 
100% 

Responsive website design 

The website must perform well on all types of devices, adjusting smoothly to different screen sizes for optimal browsing and betting.

Android app availability 

The presence of a native Android app is evaluated, noting features like ease of use, design quality, and overall functionality.

iOS app availability 

Similarly, the availability of an iOS app is assessed. We check for seamless integration with iOS features, user-friendly design, and stability.

Our Values 

  • Transparency and impartiality are the cornerstones of our evaluations. We do not favor any bookmakers, regardless of partnerships or commercial agreements. We adhere strictly to our objective criteria to ensure our readers receive unbiased, reliable information.
  • We are honest: We acknowledge that no betting platform is perfect. Our reviews are comprehensive and balanced, highlighting both strengths and areas for improvement.
  • We ensure security and integrity: These are our top priorities. We scrutinize licensing, regulation compliance, and player protection measures without compromise.
  • We value diversity: Understanding that bettors have varied needs and preferences, we strive to evaluate a wide range of bookmakers, accommodating different player profiles.
  • We respect our audience: We consider player feedback an invaluable resource. Positive or negative, these insights are integral to our assessments.
  • We uphold ethical standards: We rigorously assess bookmakers for ethical practices and are quick to highlight any concerns in our reviews.
  • We promote responsible gaming: Recognizing the importance of safe betting practices, our content may include educational elements about responsible gaming and the risks associated with betting.

Conclusion 

The betting industry is complex and multifaceted. Through our comprehensive and principled evaluation methodology, we are committed to delivering precise and detailed information to help our readers make informed betting decisions. We continually refine our approach as the industry evolves, ensuring our commitment to quality and integrity remains steadfast. We invite suggestions and feedback to further enhance our methodology and better serve our readers.

Suggestions 

We actively encourage our readers to contribute to the improvement of our evaluation process. Your feedback is invaluable to us, and we aim to integrate your insights to enhance the accuracy and relevance of our reviews. If you have suggestions or comments on how we can improve our scoring system or any other aspect of our evaluations, please reach out to us at [email protected].